Legal
Privacy Policy
Miles-Maharaja LLC, operating as Sign Authority ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. It applies to the Sign Authority alpha program and any associated website or communications.
We are a California company. This policy is written to comply with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
Information We Collect
1.1 Information You Provide
When you request early access or use the Alpha, we may collect:
- Name
- Email address
- Company name
- Job role or title
- How you heard about us
- Feedback, bug reports, and communications you send us
1.2 Information We Collect Automatically
When you use the Alpha, we may automatically collect:
- Log data (IP address, browser type, pages visited, time and date of access)
- Device information (operating system, device type)
- Usage data (features used, actions taken within the app)
1.3 Information We Do Not Collect
We do not collect payment information during the alpha program. We do not knowingly collect personal information from anyone under 18 years of age.
How We Use Your Information
We use the information we collect to:
- Evaluate and process your early access request
- Provide you with access to the Alpha and communicate about it
- Send product updates, release notes, and feedback requests
- Improve the Sign Authority platform based on usage patterns and feedback
- Respond to your questions and support requests
- Comply with legal obligations
We will not use your information for any purpose materially different from those listed above without your consent.
How We Share Your Information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
We may share your information with:
- Service providers who help us operate the platform (e.g., email delivery, cloud hosting on Microsoft Azure) — these providers are contractually bound to protect your data and may only use it to provide services to us
- Legal authorities if required by law, court order, or to protect our rights
- Successor entities in the event of a merger, acquisition, or sale of assets — you will be notified of any such change
Data Retention
We retain your personal information for as long as necessary to provide the Alpha and fulfill the purposes described in this policy. If you request deletion of your account or data, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
Your Rights (California Residents)
If you are a California resident, you have the following rights under the CCPA:
- Right to Know — you may request information about the personal data we have collected about you and how we use it
- Right to Delete — you may request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out — we do not sell personal information, so there is nothing to opt out of
- Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights
To exercise any of these rights, contact us at hello@signauthority.ai. We will respond within 45 days.
Data Security
We use industry-standard security measures to protect your personal information, including encrypted transmission (HTTPS) and secure cloud infrastructure (Microsoft Azure). However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Cookies
We may use cookies and similar tracking technologies to operate the Alpha and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Alpha.
Third-Party Links
The Alpha may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
Children's Privacy
Sign Authority is not directed at children under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the app. Your continued use of the Alpha after such notice constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Miles-Maharaja LLC (Sign Authority)
Attn: Privacy
Email: hello@signauthority.ai
Sonoma County, California